Customized Training

Increase your return on investment – bring Leadership and Conflict Resolution courses to your workplace!

Our widely recognized curriculum is available for delivery within your organization or community, and customized to meet your needs and fit your context. Successful workplace training builds staff skills, strengthens capacity, and gives you and your team a shared vision. We will tailor our courses and programs to meet your specific learning goals, and bring our outstanding faculty to you.

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Our clients include

  • AFCC Automotive Fuel Cell Cooperation Corp
  • BC Association for Community Living
  • BC Hydro
  • BC Safety Authority
  • BC Teachers’ Federation
  • Community Social Services Employers’ Association
  • City of Abbotsford
  • City of Chilliwack
  • Community Corrections
  • Department of Canadian Heritage
  • District of Saanich
  • Fraser Valley Regional Library
  • Government of the Northwest Territories
  • Ministry of Forests Lands and Natural Resources
  • Northern Shuswap Tribal Council
  • RainCity Housing and Support Society
  • Vancouver Whitecaps FC
  • West Moberly First Nations
  • WorkSafeBC

Our most popular customized courses

  • Appreciative Inquiry
  • Facilitation Skills for Leaders
  • Lead Yourself First
  • Leading Through Change
  • Instructor Development
  • Introduction to Project Management
  • Navigating Challenging Conversations
  • Team Building Tactics: Making the Whole Greater Than the Sum


Responding to requests from government ministries, community agencies, and private sector organizations, we develop face-to-face and online courses, programs and simulations in a wide variety of content areas. From initial needs assessment to post-program debriefing, we work closely with clients to ensure educational content, materials and delivery meet desired outcomes and reflect the reality of learners’ contexts.

Experiential Learning

Our award-winning training methods, including simulated learning environments and role-playing provide students with an immersive, interactive first-person perspective of key themes and curriculum. Critical thinking is utilized as learners apply theories and lessons learned while encountering challenging decision points. Learners gain valuable insight and understanding as they experience the outcomes and consequences of their decisions. The experience and knowledge gained can be transferred to inform better decision making immediately.

Indigenous Training

Indigenous communities and agencies have worked closely with us to help us design and deliver culturally relevant training in conflict resolution, negotiation, management and leadership.

Through our education and training, communities and agencies have prepared for treaty negotiations, self-governance and community development.

We have also helped communities develop their members to resolve conflict in conjunction with their traditional dispute resolution processes and to develop tomorrow’s leaders within their communities. The practical tools and skills learned in a supportive environment increase employment opportunities, advance careers and increase capacity.

The Centre for Conflict Resolution and Centre for Leadership acknowledge the contributions of the Gitxsan, Haida, Nisga’s, Tsimshian and Wet’suwet’en First Nations in helping us tailor course content that meets the needs and expectations of First Nations audiences.




We can also deliver our certificate programs at your organization.

Last updated August 22, 2019