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About UsWhat Our Students Say |
Faculty BiographiesCentre for Conflict Resolution Instructors in B.C. Instructors in British ColumbiaA B C D E F G H I J K L M N O P Q R S T U V W X Y Z Joan Balmer, Cert. ConRes., BA, Certificate in Adult Education, MA, is an educator, group facilitator, and consultant. She has more than 25 years experience working with all levels of government, crown corporations, and the private sector. Joan has also been with the JIBC Centre for Conflict Resolution since the beginning and has designed and delivered both required and elective courses. She also coaches individuals in managing their anger. Janice Bateman, Cert. ConRes., brings 18 years of experience in the field of conflict resolution. Her work has focused on mediation, facilitation, training, personalized coaching and more recently on restorative practices. Janice works with the private and public sector as well as non-profit organizations. Having worked in business, non-profit and social services, she brings a wide range of understanding and experience to various settings. Sherri Calder, Cert. ConRes., MA(c), is a conflict resolution consultant who uses a blend of mediation, facilitation, education and coaching to find creative and practical solutions for many organizational challenges. Sherri is currently working towards her Master’s in Counselling Psychology. Sally Campbell, Cert ConRes, BA, J.D., is a mediator and trainer who has been facilitating “difficult conversations” with groups of all sizes since 1985. She teaches mediation, facilitation and collaborative approaches across Canada in a broad range of settings. Sally has interest and experience working in diverse cultural contexts and on justice-related topics. Her ongoing mediation practice working with separating spouses, families, business and government, continually informs her teaching. After 30 years in law, Sally recently joined the Retired Lawyers List. She lives on Hornby Island, BC. Dr. Roshan Danesh, BA, LL.B., S.J.D., is a lawyer and conflict resolution innovator. Roshan represents First Nations in BC in resolving disputes with governments, and has consulted for the United Nations on leadership and conflict resolution issues in Africa. He is the co-founder of Conflict-Free Conflict Resolution and the Youth Peace-Builder Network, and is a director of education for Peace Canada. Roshan completed his doctoral studies at Harvard Law School, and was formerly the chair of the Department of Conflict Resolution at Landegg International University in Wienacht, Switzerland. Nikki de Carteret, MA, is an international speaker and management consultant whose clients include international corporations, CEOs, governmental and non-governmental organizations, and the Young Presidents’ Organization (YPO). Nikki also runs seminars worldwide in leadership, creativity, personal growth, conflict resolution, and cross-cultural team building. For the last 20 years she has worked with change agents in the Middle East. Raj Dhasi, MA (Organizational Conflict Analysis and Management), BA (Adult Education), Cert. ConRes., focuses her work on dispute resolution and collaborative practices within corporate, legal, and family settings. Her work includes analysis and assessment, mediation, training and individual coaching. Raj is also an instructor with the Corrections and Community Justice Division at the JIBC and a Restorative Justice Practitioner through the Fraser Region Community Justice Initiatives Association. Linda Dobson Sayer, Cert. ConRes. MA (Leadership), is an organizational consultant and one of the few coaches worldwide who carry a Master Certified Coach designation. Linda specializes in conflict resolution (resolution coaching, mediation) and leadership development. She has extensive experience within both public and private sectors, is a mediator for the ICF Ethics Committee, the Director General of a multicultural Board of Directors, and coaches parents of kids with cancer. Linda is passionate about helping others resolve differences and optimize potential through strategic conversations. Jory C. Faibish, Cert. ConRes., is a Certified Mediator (MDABC) and a practicing Architect. He is also a member of the BC Civil Mediation Roster and mediates and facilitates cases in several major Lower Mainland BC hospitals, in health care, higher education, municipal, mental health and child care settings, and cases involving organizational, departmental, work group, community, development, construction, business, partnership, landlord/tenant, wedding and condominium issues. Michael Fogel, LL.B., J.D., MEd, CMed, has been concentrating on mediating and facilitating and adult education in the field of negotiation, mediation and conflict resolution. He presents in-house senior management and leadership programs in many private and public sector corporations and organizations. He also works with many organizations and institutions that are involved in significant change and/or engaged in processes for transforming corporate culture and systems. Brian Frank, Cert. ConRes. BA, Cert. Med., since 1991 has been a mediator and educator with special interests in conflict theory, positive psychology, and spirituality. Utilizing several theoretical models, he has worked extensively with families and organizations to both manage and transform conflict into an opportunity for growth and change. Mario Govorchin, Cert. ConRes., is a dynamic, energetic and entertaining speaker and trainer. Much of his work with organizations focuses on conflict resolution, leadership, team development, and change management. He is well regarded in his work as an interventionist for organizations experiencing high internal conflict, and has particular strengths as a mediator of multi-party disputes. Gary Harper, Cert. ConRes., LL.B., is a trainer, author and speaker who has worked extensively with both public and private sector organizations. He has mediated workplace and harassment issues and trained mediators for post-secondary institutions. He believes that the key to understanding and resolving conflict can be found in people’s conflict stories. Gary recently authored The Joy of Conflict Resolution (June 2004), which explores how we can “transform our victims, villains and heroes” to resolve conflict collaboratively. Terry Harris, Cert. ConRes., BA, LL.B., MA (Human Security and Peacebuilding), is a mediator in the child protection, insurance, and family fields. He has a varied background as a lawyer, counsellor and administrator with rich experience in multi-party and cross-cultural mediation. Kelly Henderson, Cert. ConRes., RN, BScN, MEd (CNPS), specializes in working in healthcare environments and organizations. Her private practice consists of the application of mediation and facilitation processes for groups within organizations. She develops specialty training and courses in the areas of negotiation, conflict management, communication skills and leadership skills. Kelly also provides educational support to specific Simon Fraser University master’s level programs. Kelly provides one-on-one coaching and mentoring for individuals in work environments to assist them in improving their overall communication techniques. Kent Highnam, Cert. ConRes., BA, MA, has a background in international and public relations with the United Nations and the International Red Cross. He has worked in public and private organizations as an instructor and practitioner in interest-based processes and as a visiting lecturer at Simon Fraser University. Kent also has experience in human resources and labour relations issues and is currently Coordinator of Customized Training Solutions at the JIBC Centre for Conflict Resolution.
Stacey Holloway, Cert. ConRes., B.Sc.N., is an acknowledged and skilled interventionist in the fields of human relations and organizational development. She focuses on assisting people and organizations as they create and navigate change. Her work includes planning for strategic change management, organizational assessment and analysis, developing people through training and coaching, intervention including mediation and facilitation, and keynote speaking. Stacey is the author of a comprehensive high school resource entitled Interpersonal Conflict Resolution Skills for Youth. Derm McNulty, Cert. ConRes., CMed, has a private mediation practice and is a mediator and mentor with the BC Provincial Courts. He is the past president of CoRe, a conflict resolution society associated with the Faculty of Law at UBC. Derm is also a facilitator with the JIBC Centre for Conflict Resolution and Centre for Leadership and teaches conflict resolution and communication skills to corporations and ministries. Nancy McPhee, Cert. ConRes. MA, (Leadership) is an educator and facilitator with 30 years of experience working with people. Her work includes clients from the private and public sectors as well as non-profit organizations. Her interest is Ron Monk, Cert. ConRes. D.Tech., is a mediator, facilitator and trainer in conflict resolution, mediation, negotiation and communication skills. His background is in broadcast communications, not-for-profit management and government. Ron has maintained a mediation practice since 1987. His work encompasses organizations, government agencies, workplaces, family, child protection and intercultural and multi-party/group facilitation. He is a mentor in the Child Protection Mediation Practicum program. Kerry Palmer, Cert. ConRes., Cert. Restorative Practices, Cert. Family Med., is a mediator with Family Mediation Canada (relations). His practice comprises working in both the private and public sectors, including supporting families in transition, working in the restorative justice field, and working as a child protection mediator and a mediator with the Ministry of Education. This diversity provides a unique skill set and knowledge base to the benefit of those Kerry supports.
Pam Penner, Cert. ConRes., holds a MA (Conflict Analysis and Management) and is certified as a mediator with the Community Dispute Resolution Program. In private practice since 1998, Pam has extensive experience in facilitating strategic plans, mediating disputes, team building, and training others in communication, conflict resolution, and facilitation skills. Arthur Ridgeway, PhD, is a registered psychologist who works as a consultant and facilitator. He specializes in the design and implementation of strategic interventions aimed at effecting personal, professional and organizational change. Dr. Ridgeway leads public seminars and in-house programs on leadership development, team building, communication, conflict resolution and negotiation. His unique blend of skill and expertise, combined with the use of practical examples and humour, makes him particularly effective. Jane Roberts, Teaching Cert. (University of London), Cert. ConRes, CPC, works in the private, public and non-profit sectors as a consultant and trainer in communication skills; coaching for leaders, managers and employees; harassment prevention; bullying in the workplace; and human rights. She works as a facilitator for strategic planning and organizational development. She designs workshops in coaching, conflict resolution, and communication. Jane is committed to supporting her clients – in the workplace and as individuals – in implementing new learning and creating positive change. Sandra Rossi, Cert. ConRes., Dipl. Criminology, BA [Human Services (in progress)] has worked extensively as a mediator, trainer, facilitator and coach. She has specialized in restorative practices and respect in the workplace initiatives, and is currently working in human resources. Sandra’s background includes work in post-secondary education, healthcare, the private and public sectors, and non-profit organizations. Gordon Sloan has been active in teaching and training mediators and negotiators for more than 20 years. His work is national in scope, involving all aspects of groups and professions, in government, industry and academic settings. Gordon is interested in dispute resolution philosophy, attitudes, skills and technique. Donna Soules, Cert. ConRes., MA (Conflict Resolution), has been a trainer and mediator in private practice since 1993. She specializes in workplace, non-profit agency, family, custody/access, school conflict and Aboriginal issues. She is also an instructor at Malaspina University-College in Nanaimo. Donna is a member of the BC Mediator Roster Society (Civil, Family and Child Protection). Jim Toogood, Cert. ConRes., is a trainer in conflict resolution, negotiation and mediation. His background includes extensive experience in business and labour. With more than 30 years of experience, Jim is a mediator, facilitator and consultant in organizational workplace settings and in commercial, personal injury and labour disputes. Jim is a small claims mediator in the Provincial Court and is on the British Columbia Mediator Roster. He is also a mentor in the court mediation practicum program.
Dale Trimble, MA, RCC, is a trainer, consultant and therapist. Dale accepts referrals for workplace risk assessment and employees experiencing difficulty. He customizes conflict resolution training, including video-based packages, for both the public and private sectors. He has taught at the JIBC for more than 20 years and teaches counselling psychology at City University. Lee Turnbull, LL.B., MEd (Couns Psych), Cert. FMC Comp. Fam. Med, CMed, is the Manager of Training for the Court Mediation Program. She has extensive experience as a trainer, mediator, and consultant in alternative dispute resolution systems design and in commercial, intergovernmental, public process, school district, workplace and family disputes. Lee is the elected West Howe Sound Area Director for the Sunshine Coast Regional District. Sue Wazny, Cert. ConRes. MSc., Dip. Leadership, has worked extensively as a workplace educator and intervener for over 15 years. Her practice includes educational programs, workplace mediation, organizational facilitation, executive performance coaching, formal harassment investigation, and critical incident stress debriefing and management. Deborah White, Cert. ConRes., B.S.W., MA (Applied Behavioral Science), is an organization/management consultant, mediator, facilitator and trainer. She has more than 20 years of experience in both the public and private sectors working with people at all levels. Deborah’s practice focuses on process consulting, coaching, workplace mediation, organizational facilitation, skills training and reconstruction of working relationships. Gordon C. White, Cert. ConRes., B.Sc., MBA, is a facilitator and trainer who mediates in BC government programs and facilitates practical resolutions for organizations who find themselves with intractable human relationship difficulties. He has a keen interest in both building preventative capacities, and working with individual growth and group transformation potentials available through engaging purposefully in conflict. Gordon’s areas of work have included group dysfunction, grievances, harassment, troubled relationships, leadership, lawsuits, Aboriginal communities, federal government, and restorative justice. Dale P. Zaiser, Cert. ConRes., B.G.S., MA/ABS (Organization Development), is an acknowledged and skilled interventionist in the fields of human relations and organizational development. He has extensive experience in both the private and public sector. Dale focuses on organizational development, particularly in the areas of change management, strategic planning, leadership development and skill-based competency training in the area of conflict management.
Instructors in AlbertaA B C D E F G H I J K L M N O P Q R S T U V W X Y Z Kerry Brown, BComm., Certificate in Conflict Management, is a mediator, facilitator and trainer. She works with organizations that are looking to successfully manage conflict both internally and externally. This includes public consultation, facilitation of stakeholder groups, and conflict management process design. Kerry also provides private conflict management training to organizations. Paula Drouin, CMed, Cert. ConRes., Cert. Arbitration, MA (Human Security and Peacebuilding), is an inspirational educator who brings to the learning environment extensive experience working in high conflict situations; an ability to create authentic meaningful dialogue; and a comfort level with adversarial parties that is contagious. Paula has a passion for grassroots justice initiatives and has international experience assessing restorative justice processes and court mediation programs. Alan Edwards, AAMS Certificate in Conflict Management. His private practice focuses primarily on workplace conflict and violence, including return to work, supervisor/employee, death threats, and situations involving violence. He is very active in Restorative Justice, particularly in the areas of victim offender mediation in cases of serious crime, and also in training development and delivery. Alan has 10 years experience developing and delivering training in Canada and the US for mediators, lawyers, court workers, government, and restorative justice practitioners on topics such as conflict resolution, mediation and violence. Richard Foggo, MEd, Certificate in Conflict Management, Certificate in Adult Education, is a counsellor, trainer, mediator and educator with an extensive background in conflict resolution, human relations and communication skills. His experience includes working with various colleges, school systems, business organizations, families, community programs and social services. Richard also has a private practice in counselling and mediation. Janice Kelner, BA, LL.B., Certificate in Conflict Management, is an experienced mediator, skills coach, and ADR process design specialist with a background in law and business. She has been a management consultant and mediator in the energy industry for more than 10 years, and currently works with entrepreneurs and family businesses as a facilitator for succession and estate planning, governance, and wealth management issues. Janice has led various skill development programs for both ADR students and practicing mediators. Gloria Lechky, MBA (CED), CMed AAMS member since 1998 is an instructor with AAMS and JIBC and mediator, trainer, and conflict coach with the Department of National Defence (DND). She works with groups and individuals involved in various workplace conflict situations such as relationship, grievance and harassment complaints. Gloria’s background in Administrative Management provides more than 20 years knowledge and experience in transportation, construction, and oilfield service industries. Barbara McNeil, BSc, MA, is a Chartered Mediator, Facilitator and Trainer. She mediates extensively and consults on conflict management issues in the energy industry, in the workplace, and for municipal and land issues. Barbara has designed and delivered conflict management training for many clients and served on the Alberta Municipal Government Board for three years, adjudicating decisions on assessment and subdivision appeals.
Cheryl J. Scott, BA (Hons.), LL.B., CMC, has been involved in the management of conflict both as a lawyer and an interest-based mediator and negotiator for more than 20 years. For the past eight years Cheryl has practiced exclusively as a mediator/negotiator and collaborative law consultant, as well as a designer and trainer of interest-based mediation, negotiation and collaborative lawyering skills. Robert Slocombe, BA, M.Div., Chartered Mediator, is a mediator, facilitator, trainer, and consultant. He mediates in workplace situations, for estate and company planning, and for families. He also facilitates multi-party meetings for companies and public forums. Robert has taught conflict resolution courses in the private sector since 1994 and with the JIBC Centre for Conflict Resolution since 2004. Josie Stiles, Cert. ConRes., MA (Conflict Analysis and Management), is an organizational/management consultant, mediator, coach, trainer and facilitator. She creates collaborative dialogues, which enhance quality decision-making, strengthen relationships and optimize individual and organizational performance. Her practice includes creating conflict management competency in the areas of leadership development, team effectiveness, workplace harassment/respect and stakeholder engagement. Patricia Tolppanen, B.P.A., LL.B., CMC, is a conflict management consultant and mediator. She has studied interest-based conflict management since 1993 and has been facilitating courses in this field since 1999. She has a long history of working with the Community Mediation Calgary Society and the Provincial Court Civil Mediation Program in Calgary. Patricia is currently the Executive Director of the Calgary Police Commission. Sharon Wilson, Cert. ConRes., Chartered Mediator (National Designation). In addition to her dispute resolution practice, Sharon has been instructing and coaching in interest-based conflict resolution programs at the Colleges and Universities since 1992. In business for over 35 years, her experience includes 17 years of mediating bilateral and multi-party disputes, designing conflict management systems for organizations, and facilitating interest-based bargaining, providing services in the corporate world and in all levels of Government. Sharon also instructs in Edmonton.
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