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Associate Certificate in Conflict Coaching - NEW

This 12-day associate certificate program will equip you with the fundamental coaching tools to enable you to help others resolve their intra- and interpersonal conflicts more effectively. Essential for leaders, managers and dispute resolution practitioners, this program provides practical, effective methods for reducing conflict and creating strategies for sustainable resolutions.

Conflict coaching’s efficacy has long been recognized and awareness of it is on the increase, yet few organizations or individuals have added this intensely practical and cost-saving resolution process to their tool belt. The learning context for this certificate will be workplace-based, however, conflict coaching can be applied in other settings, such as community or family-based, and in tandem with other intervention methods such as negotiation or mediation.

This certificate is composed of four courses and a final assessment. You will first learn the foundations of collaborative conflict resolution before focusing on the foundations of the coaching approach. You will then broaden your learning on the themes of anger and emotion before deepening your approach to conflict coaching when the stakes and emotions are high.

Although it is not a requirement of the program, completion of Negotiation Skills Level 1 CCR170 prior to Dealing with Anger CCR190 is recommended.

This associate certificate is composed of four required courses and an assessment:

• Foundations of Collaborative Conflict Resolution: Workplace Focus (CCR101)
  (3 days)
• Conflict Coaching Level I (CCR131) (3 days)
• Dealing With Anger (CCR190) (3 days)
• Conflict Coaching Level II (CCR191) (3 days)
• Assessment: Associate Certificate in Conflict Coaching (ACCRCC299)
  (mail in)

Certificate enrolment fee: $50

Note: If you have already completed Coaching Strategies: Developing People to Resolve Conflict (CCR111) (14 credit hours), you can take Conflict Coaching Practice Clinic (CCR176) (7 credit hours) to parlay these two courses into credit for Conflict Coaching Level I CCR131.

You can apply credit from the Associate Certificate for Conflict Coaching to our full certificate programs in the following ways: CCR101 and CCR190 are required courses in our full certificate programs; CCR131 and CCR191 may count as general elective credit in our full certificate programs.

Start here

Learning Path

Take the following required course:

• Foundations of Collaborative Conflict Resolution:  Workplace Focus CCR101
• CCR100 Foundations of Collaborative Conflict Resolution can always be substituted for CCR101 and vice versa
• Offered at all of our locations throughout the year

The following two courses can be taken in either order,  however, we recommend that they be taken in this order for maximum benefit:

• Conflict Coaching Level I (CCR131)
• Dealing With Anger CCR190

Your next course should be:
Conflict Coaching Level II CCR191

Register for your assessment:
Assessment: Associate Certificate in Conflict Coaching ACCRCC299 (mail-in)

Graduation Ceremony

Stay connected! Participate in our online Community of Learners (see page 81) and come back each year as an alumnus for continuing professional development.

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