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Associate Certificate in Workplace Conflict

When you complete this 11-day associate certificate, you will be able to recognize, understand and resolve conflict more effectively, and build more productive relationships with clients and colleagues.

The certificate is composed of four courses that focus on the workplace and an assessment:

Foundations of Collaborative Conflict Resolution: Workplace Focus CCR101 (3 days)
Negotiation Skills Level I CCR170 (3 days)
Resolving Conflict in Groups Level I: Effective Team Dynamics CCR210 (2 days)
Conflict on the Front Line: Demonstrating Leadership at Work CCR200 (3 days)
Assessment: Associate Certificate in Workplace Conflict ACCRWC299 (mail-in)

Certificate Enrollment Fee: $50

All course credits will be recognized in the Negotiation and Mediation/Third-Party
Intervention Certificate programs and 42 credit hours can be applied towards the Family Mediation Certificate.

Remember: You must enroll as a certificate student before you are eligible to register for your assessment.

Certificate Enrollment Form (PDF 59KB)