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Welcome to the Centre for Conflict ResolutionOur conflict resolution courses and programs are the most comprehensive in Canada and are delivered in 14 locations across British Columbia, in Alberta and online. If you would like to improve your ability to respond to conflict and contribute to building stronger organizations and communities, you will find a course or a certificate here to meet your needs. Our programs are designed to help you communicate more effectively and to provide you with new skills and knowledge that will enhance your relationships within your workplace, family, and community. Most courses can be taken as part of a certificate or on an individual basis. New for this yearWe are launching the Associate Certificate in Conflict Coaching. This 12-day credential is composed of four courses and a mail in assessment. Our first post-baccalaureate level course, designed especially for graduates from any of our full certificate programs – Integrating Brain Science and Conflict CCR510. This is the first of a series of post-baccalaureate level courses which will evolve into a certificate. We also specialize in designing and delivering customized courses and programs tailored to your workplace and community needs. These highly interactive and results-oriented programs are delivered in your workplace or community on a schedule that works for you.
Negotiating with Giants: How to Get What you Want Against the Odds (SPE153) How do you negotiate with Wal-Mart? With industry for a cleaner environment? With an intimidating boss over an ethical issue? With the medical system for better healthcare for your family? With a difficult but important client? Giants have always been a part of our lives. Today, however, they’re everywhere, and often much larger, more controlling, more menacing and much faster on their feet than ever before, with big hands that can reach into every corner of every continent. One of those corners is probably in your neighborhood, or even in your workplace. Our giants gain status through resources and social or emotional clout many times larger than our own. By Johnston’s definition: “We’re negotiating with giants anytime we try to influence them to do something, or not do something, and most objective observers would rate our odds of success between zero and 40 percent, often believing it’s more likely we’ll be crushed.” When you attend this event you will learn skills, habits and strategies to provide a solid foundation for your negotiations. Through stories and the use of case studies, Peter will uncover what giants care about and how to negotiate effectively even in the most difficult circumstances.
His unique approach to negotiation was formed by working closely with founders of the Harvard Negotiation Project, the Program on Negotiation and the Harvard Negotiation Roundtable. His mentors include: Howard Raiffa (The Art and Science of Negotiation) and Roger Fisher (Getting to YES). Peter is a graduate from Harvard (1990) with an MBA focused on negotiation and finance. He completed his Bachelor degree in journalism at Carleton University. He is often quoted in newspapers such as The Wall Street Journal and online media including BusinessWeek, FOX Business News and The Globe and Mail. He has been interviewed on dozens of radio and television programs, ranging from CNN and ABC’s “America This Morning” to Oprah & Friends. Three easy ways to register:
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Peter D. Johnston, author of Negotiating with Giants (2008), is an international negotiation expert whose results have been formally recognized by the US Government for their positive economic and social impact. As a negotiator, advisor, mediator and teacher, he works with companies, governments and non-profit organizations of all sizes worldwide, tackling their toughest negotiation challenges.